Who we are
NABCEL was originally formed in 2013 to provide property-related services across Nuneaton, Bedworth and the West Midlands. From then, our company has grown exponentially through investment in our team and our desire to provide quality services throughout the community. We are delighted that over 6,000 people currently benefit from our property management and gas services alone.
Whether you’re living in one of our properties, having a boiler serviced, or enquiring about property clearance works, you will always be greeted with a professional, friendly and caring attitude. Our team are reliable, trustworthy, open and honest. Our flexible, one-stop-approach has ensured that many of our clients stay with us for the long-term. Our focus is always on you as the customer.
We believe strongly in supporting our local community. Our company profit goes back into the communities we serve. Our strategic vision for the company is based on our company values:
Customer Service Excellence
we have developed a set of customer service standards that measure customer satisfaction with our performance. We strive to understand our customer’s diverse and individual needs, aiming to meet these in a professional and empathetic way.
we take responsibility for what we do and if things go wrong, we find the best way to put it right. We won’t leave a job until we know it’s finished and meets our quality standards. We only pass a job on if we know it’s the best way solution.
we are committed to our organisation, our colleagues and our customers. We believe that we’re our company’s best advocates. We’re positive and proactive in our dealings with each other and our customers.
we offer different services, but we work collaboratively as one team. We share the same values and support each other to deliver the best possible service.